Always Connected is a nationwide call center located in the heart of downtown Lafayette, La. We offer over 20 years combined unique experience in the answering service industry.
Our agents are required to go through extensive training of our telephone and computer system, quality assurance, and our customer specific account protocol.
We use the best computer system available in our market, which offers scalable technology, it is built in redundancy, and programmable with human interaction. The Startel Community is always available to us, willing to listen to the needs of its users making improvements or changes that benefits our customers where it matters most.
Our goal at Always Connected is to find the perfect blend of technology and personality that truly defines a great call center while shedding the skin of a being "just an answering service"
Our message is our product with a standard of professionalism that is second to none. We present ourselves to your customers as if we were actually working in your office, making them our top priority.
While other companies promise service, we prove it. We are Always Connected, bridging the gap between our clients and their customers one message at a time.