InTouch Mobile is one of few multi-award winning T-Mobile retailers recognized for its sales, customer service, and operational excellence.
The founders of InTouch built their first store after T-Mobile approved their plans to create a partnership model that would eliminate the unscrupulous business practices within the industry.
Over the past 6 years the team has pioneered a financial and operational model that sets the benchmarks for wireless retailer performance. In the first year the Company produced $350k in revenue. Since then, the revenue has grown to over $8mm and InTouch has continued to outperform retailers across the nation. InTouch AUV’s are 1.6x the national average with a labor efficiency ratio of 2.39x.
T-Mobile is currently experiencing growth that the industry has not seen since wireless was first introduced. T-Mobile's Uncarrier strategy is working. Over the past year, the fourth-placed carrier has seen subscriber growth skyrocket, and now claims it's America's "fastest growing wireless company." Over the past four quarters, net additions have reached almost 6.2 million. That's around 2.7 million more than AT&T managed, and 1.7 million more than Verizon. Its growth over the most recent quarter also reached record highs, with almost 2.4 million subscribers added in the past three months alone, more than AT&T and Verizon combined