When Mark and Sylvia, the husband and wife duo, decided to open the office in 2009 they made a promise that their goal is to make every client feel secure. Rafail Insurance was awarded “Farmers Rookie of the Year” here in Houston in 2009. With clients realizing that service at RIG is unmatched anywhere else, the group began to grow. Mark and Sylvia brought on a truly gifted to team of agents and customer services team members that fostered their Client-Priority mentality.This philosophy has awarded our agency to become featured in the book ‘Change Agents” which became a best-seller in 2013 and now Mark Rafail is a National Academy of Best Selling Author.We now service over 3200 policies around Texas and other states. Our agency is a “full service agency” specializing in commercial, residential, life, group health insurance and more. We certainly take pride working with our clients and would love the opportunity to work together soon.